Apr 25 2006
eBay Express Distress (or the unsatisfying taste the Buy It Now leaves in your mouth)
eBay launched eBay Express today. eBay Express is designed for the retail customer who doesn’t want to be bothered with bidding, sniping, shilling and all the other niceties that make eBay auctions what they are. Buyers can pay via PayPal (which annoyed many a disgruntled seller who had to then upgrade to a PayPal business account) and only Buy It Now (BIN) and Store Listings of trusted sellers (PowerSellers and those with feedback of 98% or higher) would appear in results.
To piggy back on their launch, I decided to add a BIN to nearly every auction I uploaded last night. I was uploading a lot of items at once because I am selling off a solid 90% of my collection of Muppet toys, dolls, figures, etc as part of the process of moving and I figured that a quick sale could only help the packing process.
I just checked my email to find that, of the 35 auctions I uploaded last night, about 10 had already been snatched up via BIN. I should be overjoyed because I just sold 10 little inch high Muppet figures for about $50 when I am pretty sure I didn’t pay more than $25 for them, but I am strangely annoyed.
I understand the benefits of BIN and Fixed Price for the buyer. I also understand the advantages for the seller and, when I have an item that I had sold before and am certain of the value of, I love that option since it gets the sale over with and the item out of my house pretty quickly. I even love the idea of eBay Express and I think its going to make selling on eBay even more profitable.
The only thing I don’t like is the unknown. I love the auction culture on eBay because you have no idea of the value of an item until you list it and let the buyers decide its value. There is the thrill of watching the bids go up and the stress when it sells for less than you hoped. I really enjoy that process and the BIN feels cheap and rushed in comparison.
By the same token, my inner greedy bastard always wonders, especially when the item sells via BIN very soon after listing, if I could have gotten more for it if I had just let things run their course. I suspect I could have gotten more for these Muppet figures yet I listed them at the price I did because similar figures sold for around that price.
A few months ago, I listed a Hello Kitty pencil case that I have had since I was a small child. It was shaped like an ice cream truck and was cute, but had been used and was in rough shape. I started the auction at $.99 and hoped at least one person would bid on it because I wanted to get rid of it but have a total complex about throwing things out (more on that at a later date). A person emailed me early in the auction and asked me to end it early and sell it to her for $40. I was about to do it when I noticed that the auction had been bid on. I hate to cancel an auction once there is a bid so I told the person no, all the while kicking myself, thinking that I would never make that much on that silly pencil case.
Not only did that case end up selling for just under $70 to someone in Italy, I still get emails about it from people who are desperately hoping I have another one.
So, sure, eBay Express will speed up the eBay process for the buyers but at the cost of taking all the mystery out of the sale….



