Jun 22 2006

How Amazon lost my sale. . .

I love Amazon. I really do. I purchase pretty much everything there because shipping is usually always free and they don’t change tax. No to mention that their prices are good to. Love Amazon.

However, they just lost my sale on the following three items:

I pre-ordered all three of these a while ago. Dixie Chicks came out a while ago, one of the books comes out in September and the other in October. I have always pre-ordered from Amazon in the past and, even when I selected that “group my shipments in as few orders as possible” they still shipped pre-orders as they came in.

I figured that maybe they would wait until at least 2 of the items were out but, according to my order history, they intended to wait until 9/24 (11 days after the last item was released) to ship my entire order to me.

Not acceptable. I pre-ordered these items because I was looking forward to getting them and didn’t want to run out to the store the day they came out. I don’t mind if there is a few day delay for shipping before I get it, but to make me wait months is just stupid.

I think they really should rethink this change in policy.

Anyway, excited about the new Lemony Snicket books and damned if I was going to wait until the end of Sept to read them, I decided to see what Overstock charged. Even with $2.95 shipping, these same three items were discounted enough that it was actually a few cents cheaper to order all three of them from Overstock AND they already put the Dixie Chicks CD in the mail for me and will ship the others as they come in.

Bad form on this one, Amazon. Overstock won this round.

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